Appreciation for Quality Care
At all our Southview Senior Communities, residents are the top priority. Anyone who has a loved one living in one of our 14 communities has likely seen our dedicated teams in action, working diligently to make sure each resident is living his or her best life. Once in a while, we receive correspondence from a resident’s family commending a facility or its staff. Chris Fabel, Residence Director at The Willows of Ramsey Hill, …
Read PostThoughtful Thank You Note
Our Assistant Residence Director, Jaime, recently received a thoughtful thank you note from one of our community members, which we always love! “I wanted to send a compliment for Dean because for anything that needs repair, he does it right away (even though I always say ‘no rush’ in my notes to him). Additionally, I recently had Sean assist me with a light bulb change and he has a friendly personality and accomplishes …
Read PostThank You for Nurse Lucy
A family member of one of our residents recently sent a very kind thank you to one of our nurses, Lucy Y.: “I wanted to take the opportunity to thank you for setting up the daily weight and compression sock chart for my mom. It is very helpful in monitoring her health. We also appreciate your responsiveness and follow-through when we have health concerns regarding mom. We are grateful for the care you …
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