Heartwarming Thank You Notes

Oak Park Senior Living staff received a very kind and heartwarming thank you from a resident’s family member following a recent social distance visit:

“I wanted to thank the Oak Park staff for their willingness to arrange a brief outdoor visit for my mom and two of her granddaughters. Travel plans suddenly changed and this was their only opportunity to see her as they were passing through town.

Although I didn’t want my dear mother out in the awful heat for too long, the short time we had was extremely precious to all of us. Seeing her in person again after such a long time brought me to tears, and I know my nieces and mom felt extreme joy being able to visit and talk with each other.

So, although I thanked your staff repeatedly (especially Sue, who called to get special permission for the extra-short visit), I wanted to share again how very much we appreciated it, how much it meant to us, and how much it lifted my mom’s spirits.

I know the COVID constraints are causing a lot of stress and extra work for all of you, but we truly appreciate everything you do. Even these seemingly little things mean the world to us.” -Mary S.

Thank you for the kind words, Mary! We are so happy things worked out and your family had an amazing visit. ❤️

Oak Park Senior Living’s Residence Director, Terri Pratt, received another message of gratitude from a resident’s family member recently:

“My family and I couldn’t be happier about how you and everyone at Oak Park have been handling this crazy COVID situation. We really appreciate the updates and your efforts to keep everyone safe while also understanding their need for socialization. That’s a difficult line to walk, and I want you to know our family thinks you all are handling it well.

Our father, Richard, has loved living in your community, and we appreciate everyone who helps him on a daily basis. Thank you SO much and keep up the excellent work!” -Jeff K.

We always prioritize the safety, well-being, and happiness of our residents at Oak Park, especially during these difficult times. Thank you so much for the lovely message, Jeff!